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Response to Major Incident – Motorway collision involving 38 patients

In August 2018, a major incident was declared following a coach crash on the M25 which saw the Princess Royal University Hospital receive 38 patients in one night.

SVL were able to support KCH’s response to this incident for which we received the following feedback from the Trust’s Associate Director of Nursing.

  • They were so lovely and kind

    They were so lovely and kind and made me feel at ease their service is amazing, your crew has been fantastic and patient with me, I had a bad experience with another transport company and felt nervous however I feel like the service given to me has put my anxiety to ease.